#144: How To Increase New Patient Bookings Using AI With Wouter Slettenhaar

Oct 3rd, 2025

Ever feel like your clinic is missing out on enquiries that should’ve turned into bookings?

In our latest podcast episode, we sit down with Wouter Slettenhaar, VP of Sales at Crisalix and CEO of ChatPatient, to talk about how AI Patient Coordinators are transforming the way clinics convert leads into loyal patients.

Wouter shares real-world insights on:

• How AI Patient Coordinators work (and save clinics time & money)
• The two key success factors for high-converting chat interactions
• The top 3 questions patients ask before booking
• How to handle the “How much does it cost?” question effectively
• Whether charging for consultations helps or hurts bookings
• Actionable strategies to improve lead-to-patient conversion using smart automation

If you’re running a busy clinic and want to convert more enquiries without adding more staff, this is a must-listen!

🔗 Links & Resources:

• Learn more about OMD.ai
• Example of OMD AI
• Book a discovery session with Online Marketing for Doctors: https://onlinemarketingfordoctors.com/discovery-call-booking/
• AI marketing solutions for clinics: https://onlinemarketingfordoctors.com/ai-marketing/
• Subscribe to our podcast for more clinic growth tips!

We hope you enjoy the podcast!

And if you liked this episode and you want to stay updated on the latest strategies to grow and scale your practice, subscribe to our Podcast Channel and you will never miss a beat!

Thanks for listening to the show and downloading these show notes to further help your understanding of the podcast and the material contained within.

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The Online Marketing For Doctors podcast is designed to help you, the motivated healthcare practitioner, to implement clever effective marketing ideas that you can use to GROW and SCALE your practice into the empire it deserves to be.

Our podcast not only inspires you but provides clear steps for rapid, profitable action.

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⚠️ Disclaimer:

Now remember, while these marketing tips are based on our 15+ years in the medical and healthcare industries, make sure that you follow the health laws and regulations in your country. You may need to tweak your strategy to remain compliant with the law.